REFUND POLICY

At Vision Educational Academy, we are committed to delivering high-quality educational services and ensuring student satisfaction. Our refund guidelines are designed to be fair and transparent, outlining the circumstances under which a refund may be granted.

1. Eligibility for Refunds

   - Refunds may be considered for tuition fees and other payments made directly to Vision Educational Academy.

   - Refunds are only applicable for the unused portion of the course or service.

   - To be eligible for a refund, a formal written request must be submitted to the academy's administration within the specified timeframe.

2. Refund Request Timeframes

   - **Before Course Commencement:** If a refund request is submitted before the start date of the course, a full refund minus any administrative fees may be granted.

   - **Within 7 Days of Course Commencement:** If a refund request is made within 7 days of the course start date, a partial refund may be issued, accounting for the proportion of the course already provided and administrative costs.

   - **After 7 Days of Course Commencement:** No refunds will be provided after this period, except in cases of extenuating circumstances (e.g., medical emergencies), which must be documented.

3. Non-Refundable Fees

   - Administrative fees, registration fees, and materials costs are non-refundable.

   - Any third-party service fees paid for external resources or certifications are non-refundable.

4. Refund Processing

   - Approved refunds will be processed within 30 days of the formal approval of the refund request.

   - Refunds will be issued through the original payment method whenever possible.

5. Special Circumstances

   - **Course Cancellation:** If Vision Educational Academy cancels a course, students will receive a full refund of any payments made for that specific course.

   - **Medical or Personal Hardships:** In cases of severe medical or personal issues, partial refunds may be considered with proper documentation.

6. Transfer of Fees

   - In lieu of a refund, students may choose to transfer their fees to a future course or service within the academy.

   - Fee transfers are subject to approval and must be requested within the refund request timeframe.

7. Appeals Process

   - If a refund request is denied, students may submit a written appeal within 14 days of the denial.

   - Appeals will be reviewed by a committee, and a final decision will be communicated within 14 days of the appeal submission.

8. Contact for Refund Requests

   - Refund requests and any related inquiries should be directed to the academy's administration office through email or in person.

These guidelines are intended to provide clarity and fairness. Vision Educational Academy reserves the right to amend these policies as needed.

Vision Educational Academy is located at –
Address: IB cross road, Narayana Guru Nagar, Chipagi, Sirsi
Email: visionacademysirsi@gmail.com
Website: www.visionsirsi.online